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Products Availability
Products are available within the limits of available stocks of sweretoptechshop or its suppliers, so it is quite likely that a product ordered through the site goes out of stock, particularly if multiple orders were passed the same day. In this case, sweretoptechshop informs the customer and to offer a product of acceptable quality and an equivalent price or refund the product price within a maximum period of thirty (30) days.

Delivery
The client can be sure that we will process the order quickly and safely. Once the package has been shipped we shall in no way be held liable if one of the products are missing or damaged during transport.
We ask the customer to check the condition of the product before you sign and accept it.

We also ask the customer to carefully check their delivery address because we are not responsible for delivery to an incorrect address. The customer will pay for the cost of returning a package because of a wrong address. Please note that the expenses you paid does not include tax,
customs duties or other surcharges imposed by the customs authorities of the customer upon delivery of the package.

Privacy
We respect the privacy of the customer. All information collected at this site will be kept strictly confidential and will not be sold, disclosed to third parties or used without permission.
All information that the client will send us will be held with care and will not be used in a manner that did not consent.

RETURN POLICY
The customer has the option to waive the purchase within seven (7) days of receipt of the package, the shipping dates appears on the stamps or the postmark. The product must be returned in perfect condition for resale, i.e in its original packaging and sealed closed, complete, with no evidence of shock or malfunction.
The customer must return the entire package, we reserves the right to return to the client any incomplete package.
The customer is responsible for all costs incurred in returning the product. We can not be held responsible for a problem of shock, malfunction caused in transit or loss of the package. For against, we are willing to provide all documents in our power to help the client succeed.
Before returning a package, the customer must share with us his intention prior to returning the package by writing us a confirmation email through sweresamy@hotmail.com
Subject to compliance with the above conditions a refund of the value of the product paid by the Customer will be 80% of the original price in accordance with the invoice of purchase, excluding shipping due to handling costs e.t.c,
shipping will be made within thirty (30) days following confirmation letter from the buyer. We reserves the right not to refund the price of products which have been returned unsealed , used, incomplete, damaged, or whose packaging has been damaged or not meeting the above conditions of return.

RETURN POLICY IN SUMMARY:

30 DAYS MONEY BACK.
(1)If you are not satisfied with our product because it doesn't work, you can send them back to us in 30 days after you receive it for refund, in this case, we don't refund the shipping fees.

(2)If the product works but you don't like it, you can send it back for refund, in this case we will charge 20% restock and handling fee and don't refund the shipping fees.

THREE MONTHS EXCHANGE WARRANTY
If the product doesn't work, you can send them back to us in three month for exchange, buyers pay the shipping fees for sending back to us, and we pay the shipping fees for resending them to buyers.

ONE YEAR MANUFACTURE WARRANTY
Within 1 year, buyers can send them back for free repair, in this case, buyers pay all the shipping fees in both sides. Which mean you should pay us the shipping fees for us to send them back to you. If buyer break the items and some components need to be changed, we will charge for the original value of that components( For example,the screen of cell phone cost $20 to $30, the motherboard for cell phone costs $15 to $25).

N.B
The products shipping processing will take 2-3 working days and then the item will be shipped,it will take 5-7 working days to receive an item.

If you have any questions about privacy, please write to sweresamy@hotmail.com
Last Updated: 29 Jul 2013 22:11:46 PDT home  |  about  |  terms  |  contact
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